Alaina Ellis, Applecare Advisor working at Apple (2024)

FAQs

Are Apple Support Advisors real people? ›

You'll be their human connection to Apple: friendly, thoughtful, and real. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple. We'll count on you to manage their experience throughout the process, using your own personal touch.

As of Apr 23, 2024, the average hourly pay for an Apple Home Advisor in California is $23.79 an hour.

Apple Support Advisor

As our customers' first point of contact, you'll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting and technical support. You'll be well prepared, thanks to some great in-person interactive training.

Average Apple College Advisor hourly pay in the United States is approximately $19.10, which is 9% below the national average.

A Work From Home Apple Support in your area makes on average $16 per hour, or $0.74 (45.016%) less than the national average hourly salary of $16.40. Texas ranks number 34 out of 50 states nationwide for Work From Home Apple Support salaries.

Is it hard to get a job with Apple? Yes. Apple is no different from any big tech company, which means it's very competitive to even get an interview. We recommend being very focused and patient with your job efforts if ending up at Apple is your dream goal.

Yes and it's more like 8 weeks of training. Yes, you are paid for the two weeks of training.

You'll be paid your full starting rate during the training period.

No, Apple employees do not get commission.

This is a policy that Apple has maintained to ensure that their employees are focused on providing the best customer service, rather than being motivated by sales targets.

Well, we've got good news for you, as Apple is hiring a wide variety of remote work positions that will have you working in your PJs in no time.

Do Apple treat their employees well? ›

With a strong emphasis on health and wellness, Apple offers comprehensive benefits to keep its employees happy and productive. If you want to retain your employees and show you appreciate their hard work, consider learning from companies like Apple, Facebook, Google, Netflix, and Tesla.

AppleCare+ is arguably the best extended warranty plan that exists today. Apple's customer service is excellent, the plans are reasonably priced, and the breadth of coverage is appreciated. Still, it's a bad value and not worth the price for most people.

However, you must be enrolled in at least one college class and maintain a 2.7 GPA or higher for the duration of your employment. In addition to the internship and college support advisor roles, college students can work at an Apple store in expert, creative, business, genius, and operations roles.

In perhaps the least surprising news from the study, Stanford University has the highest number of alumni (16,326) who have been employed at top tech destinations such as Google, Amazon, and Apple. University of California Berkeley, just across the Bay, is a close second with 16,124.

The highest paying jobs at Apple are project engineering manager, expert, home advisor, and team leader. Project engineering manager jobs at Apple earn an average yearly salary of $167,090, Apple expert jobs average $155,946, and Apple home advisor jobs average $154,331.

All of the online chat support in English are human. They also work from home. My father is one. They got a neat poster with all of the support members names on it in the shape of Apple logo.

Apple Support Advisor

As our customers' first point of contact, you'll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting and technical support. You'll be well prepared, thanks to some great in-person interactive training.

When you call a 1-800 number these days, it's no surprise to reach someone in a far-flung country. Apple outsources; so does Disney and Microsoft. In fact, over 50% of companies in the customer service industry take a portion of the job abroad – it's just how modern business works.